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Testimonials
We are proud to share with you some of the testimonials we have received over the years.

A Letter from the Scotts
March, 2003

Dear Mr. Schwab and Mr. Neil:

We are writing this letter to thank you for our beautiful home.

Being from Seattle we are all too familiar with the service routine of becoming a number, getting intermittent response, and then having no real recourse when dissatisfied with the service we received. We were concerned such would be the case when we decided to build a new home in Kettle Falls, given that we would be attempting to monitor the progress from Seattle.

The initial decision to purchase the home from Big Valley Homes and South Basin Construction turned out to be the most important decision we made. We have been pleasantly surprised at every turn by Big Valley Homes and South Basin Construction. Big Valley Homes and South Basin Construction were exceptionally responsive and addressed all of our concerns throughout the project.

As for the quality and appearance of the home, we are very pleased. We were originally reluctant to select a pre-fabricated home for fear our design possibilities would be too restrictive and the finished product would have an “assembly line” feel. When the home was complete, nothing could be further form the truth. The house was designed to our specifications and feels as though is was constructed on site.

We could not hesitate to recommend Big Valley Homes and South Basin Construction to anyone considering building a home in our area.

Thank you for a job well done.

Sincerely

The Scotts

 

Eagle Foundation & Construction Inc.
March 15, 2000

To whom it may concern;

I have been doing business with Big Valley Custom Homes now for five years and we still have a great working relationship. We are commercial and custom home builders and expect quality products from all our suppliers and Big Valley Custom Homes have always met these standards and have always delivered their product on time with materials expected.
I would gladly recommend Big Valley Custom Homes to anyone, as we have always been very happy with their product.

Sincerely, Michael H Swain
President


Barone Carpentry

Hello, my name is Bruce Barone. I am a General Contractor who has had the pleasure of working with Big Valley Custom Homes on both residential and commercial projects. I find that their products are superior to other brands of house kits that I've installed, and superior to most of the houses I've seen that were framed on site. One thing that I personally like is that when your house package arrives on site a representative from Big Valley Custom Homes also arrives to assure that your purchase is complete and without any shipping damages.

As a builder, I value being able to save time during the basic erection of the exterior shell. I am able to schedule my subcontractors in a faster manner. Thanks to the quality and the pride that Big Valley's fabrication crew creates. I am able to save time and money from start to finish.

I have received many compliments from building inspectors, subcontractors and my customers. I highly recommend purchasing your house from Big Valley Custom Homes.

Thank You, Bruce Barone


Esjay Industrial Ltd.
March 10, 2000

Dear Vic;

I want you to know how satisfied we are with our new home constructed by you and your company during the winter of 1996 - 1997. We have now had the opportunity of putting the home to the test and to our delight it is performing magnificently.

We approached you at the conceptual stage on the recommendation of friends in the Kelowna area. As non-residents we knew little about contractors and subtrades in the Okanagan. So now I can verify the acceptance, competance, ability and perseverance we encountered in you and your staff. From planning - permitting to construction methods, choice of materials and subtrades you excelled beyond our expectations.

This beautiful home on Okanagan Lake is a dream come true. A home built with creativity, care, skill, on time and within budget inspite of the cold and snow.

With our sincere thanks for all "the Browns"
Bruce Brown